Welcome to OEM Support Solutions, where innovation meets excellence in the world of telecommunications. We are a dynamic and specialized company dedicated to providing software support services that empower operators of mobile and fixed telephony services to enhance and expand their communication networks. Our journey has been one of passion and commitment, and we're excited to share our story with you.
At OEM Support Solutions, innovation is not just a buzzword—it's at the very core of what we do. We specialize in supporting systems inherited from manufacturers and their associated network management software. Our TAC team, coupled with our experienced management, boasts over two decades of expertise working closely with leading telecommunications manufacturers. With a deep understanding of TAC 2 and TAC 3, we've honed our skills to stay at the forefront of industry advancements.
The telecommunications industry is in constant evolution, and we've been right there, following the path toward 4G/5G networks and ultra-fast, high-density fixed services. We recognize the imperative for operators to adopt flexible and cost-effective solutions, especially in comparison to legacy equipment contracts with manufacturers. Whether it's reducing Operational Expenditures (OPEX) or ensuring the satisfaction of Service Level Agreements (SLAs) for our customers, we are committed to providing the support and solutions you need.
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OEM Support Solutions was born out of a desire to offer a valid alternative to traditional technology manufacturers. Focusing on mobile and fixed telephony, we are dedicated to serving our customers with tailor-made solutions carefully designed to meet the unique requirements of each project. Our commitment to quality and cost-effectiveness ensures that our clients achieve substantial savings in both their financial and operational endeavors.
Our expertise spans a wide spectrum of services, including remote and on-site technical support, hardware maintenance and repairs, IT/Telecom recruitment services, configuration, scripting, implementation, hardware expansion and interface migration, upgrades and updates implementation, network integration support, software rollout and implementation, training of Network Engineers (NEs), end-to-end network planning, network performance tuning, and comprehensive health checks and audits.
