At OEM Support Solutions, we are on a mission to redefine the future of telecommunications. With over 5 years of dedicated service, we specialize in cutting-edge software support services that empower both mobile and fixed telephony operators to thrive in this fast-evolving industry.
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Unleash top-notch support with our team of experts. We can assemble teams in just 2 weeks, with thorough team selection and qualification, verified employment references, and access to a global pool of 60,000 support professionals.
Your needs are our priority, 24/7. We offer a dedicated 24/7 response, access to a 24/7 support dream team, a 24/7 ticketing system, a 24/7 service supervisor, and a convenient one-stop contact point for all your support needs.
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In times of crisis, we shine. Our emergency recovery experts are here for swift outage/disaster recovery, guaranteed full restoration, in-depth investigation into root causes, and immediate onsite assistance when you need it most.
We don't just fix issues; we help you excel. Optimize your KPIs, elevate network performance, and access advanced proactive tech assistance. Share insights with your crew and benefit from streamlined resource allocation for end-user focus.
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We offer end-to-end product assistance, multifaceted vendor support, reductions in ticket escalations, and enhancements to SLAs on legacy networks. Step into a world of unmatched assistance.